Institute of Management - English For Hospitality

English For Hospitality

English for Hospitality helps hotel workers develop the English language skills they need to understand and talk confidently with guests in a variety of everyday situations.

Learners complete interactive tasks, watch and listen to video and audio transcripts of real life situations. They will develop and extend their vocabulary and practise the phrases and expressions needed to understand and speak with guests.

English for Hospitality is designed at post-beginner English level. It’s a short course of three modules.

Develop the English You Need for 5 Star Service

English for Hospitality is an online multimedia course for hotel workers.
Learn the English language skills and gain the confidence to talk with guests:

English for Hospitality is designed at post-beginner English level. It’s a short course of three modules.

Module 1 - Reception
Inquiries and bookings, Checking in and checking out, Guest requests, Guest problems

Module 2 - Restaurant and bar
Bookings, Orders, Complaints, In the bar

Module 3 - Room service and housekeeping
In room dining, Giving directions, Supplies, Maintenance visits.

(See discount at Checkout)
 
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